We understand the rules. We provide our services users with consistent advice on local housing law and their entitlements in one to one interviews. We source secure sustainable accommodation for our clients. We want to provide housing ready for day of release where possible.
We also work closely with our partners to ensure clients are supported and assisted with the following:
Drug & Alcohol Training / Mental Health Support
Training is provided by one of our partners - drink wise - for staff, volunteers and services users. Access to specialist services and counselling – on site and in the community. We help with addiction and mental health problems and are working with mental health organisations in order to ensure our service users gain the correct support.
CV workshops and interview skills building workshops are available and delivered by partners as well as training for life skills and employment opportunities. We also provide opportunities for clients to work with us and to help others.
Group & Individual Mentoring
Allocated mentors will be given to those most in need after assessment. This is developed along with the personalised support plan. We will continue to work with our Veterans to ensure they get on going support, working alongside support services, in order to ensure our service users have been picked up and receiving the correct help required.
Debt, Benefit & Welfare Advice
Escort to attend any necessary appointments-interviews for benefits can be daunting and sometimes advice has been inconsistent. We jointly attend these interviews, so we know they get the right support. We can help with administration, complete housing application and benefit forms and access rent in advance. We provide advice on benefits, we will be providing in-house training on substance misuse, education and employment.
We will signpost to other support groups - we have built up a wide-ranging network of organisations that can provide additional help. We take time to understand what each of our users need this goes well beyond housing. We use our knowledge, experience and networks to help put together a tailored support package.